We are committed to protecting your privacy. We will only use the information that we collect about you in accordance with the Data Protection Act 1998. We guarantee that your personal details such as your name, email address etc. remain confidential and will not be provided to any third party. In order to process orders online, we need information including your billing address, email address and payment details.

We hold your personal details on a secure database. By ordering online you give us consent to use your personal details for processing your order, processing your payment, arranging delivery, and retaining your purchasing details for statistical analysis.

The Website uses Secure Socket Layers (SSL), the most advanced security system available. All of the personal information you enter, including your name, address, and the contents of your address book, is encrypted by secure server software before it is safely transmitted across the internet. Our Customer Service staff have no access to this information.

Your card details are transferred directly to our Payment Service Provider ( for immediate authorisation and are not recorded or stored in our database. Once we have received authorisation from the Payment Service Provider we confirm your order.

Tel: 01708 347 220



All postal enquiries please send to:-

Sky Lanterns Ltd
The Pillars
Tysea Hill
Stapleford Abbotts
Essex, RM4 1JU
United Kingdom

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