Terms and Conditions

You agree not to use the website directly or indirectly for any unlawful purpose or so as to cause distress or offence to any person. We reserve the right not to process your order if we decide that you are using the website for such purposes and ban you from placing orders with us in the future. In such an event we will refund any payment made by you.

All text, software, music, sound, photographs, graphics, video, page layouts, design and other material that is contained on the website is protected by our or third party copyrights, trade marks, service marks, patents or other proprietary rights and laws

You are not permitted, except where expressly authorised to do so, to change, copy, store, publish, rent, licence, sell or distribute in any way any of these intellectual property rights.

Sky Lanterns Ltd is our registered trademark. You agree not to display or use it in any manner without our prior written consent.

The website is provided on an "as is" and "as available" basis and we shall not be liable to you for your inability to use the service. No advice or information, whether oral or written, obtained by you via the website will create any warranty not expressly stated in these terms and conditions; and all warranties in respect of the website, the items supplied by us and any other services that we may provide through the website from time to time are excluded to the fullest extent permitted by law. This does not prejudice your statutory rights.

We reserve the right to amend the website and the items and services that we offer to you via the website without notice to you from time to time.

We may provide links to other websites or resources from time to time. These links are provided for your convenience. We do not endorse the contents of those websites, are not responsible for the availability of these websites and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked third party websites you do so at your own risk.

These terms and conditions constitute the entire agreement in respect of the use of the website and the items and services offered via the website. We may vary these terms and conditions from time to time without notice and you should therefore check them each time you intend to use the website.

If any of these terms and conditions is found to be invalid this shall not affect the validity of the remaining provisions which shall remain fully enforceable. No waiver by us of any term shall be deemed to be continuing or shall be deemed to be a waiver of any other term.

These terms and conditions will be interpreted and construed in accordance with the laws of England and Wales and will be subject to the non-exclusive jurisdiction of the English Courts.

Currency USD $ and Euro €

Sky Lanterns Limited and the website Skylanterns.com are based in the United Kingdom.

Your order will be charged to your card in GBP/Pound Sterling (£).  The use of USD ($) and Euro (€) pricing is intended as a guide only to prices. Your order will appear on your statement in Pound Sterling. The USD or Euro price will be an approximate, the card issuing bank will ultimately decide on the exchange rate that the customer will be charged.

Restrictions

We do not supply any of our products to Austria, Australia or Germany. Orders place from those countries will be fully refunded.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you in accordance with the Data Protection Act 1998.  

The Website uses Secure Socket Layers (SSL), the most advanced security system available. All of the personal information you enter, including your name, address, and the contents of your address book, is encrypted by secure server software before it is safely transmitted across the internet. Our Customer Service staff have access to this information.

Your card details are transferred directly to our Payment Service Provider (SagePay or PayPal) for immediate authorisation and are not recorded or stored in our database. Once we have received authorisation from the Payment Service Provider we confirm your order.